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Privacy Policy

Who is responsible for your Personal Data

The Bookyouweddingday platform and website are operated by Lasirata Ltd. References in this Privacy Policy to “we”, “us”, “our” are references to Lasirata Ltd. Lasirata Ltd is a private company, incorporated under the laws of the Republic of Cyprus, with registered office at the Chanteclair House, 2 Sophoulis Street, 9th Floor, 1096 Nicosia, Cyprus.

 

We respect your privacy and are committed to the protection of your personal data. Personal data (referred to as ‘‘Data’’ or “Personal Data”) is information that identifies and relates to you or other individuals. 
 

This Privacy Policy explains the type of Data that we collect and how we collect, transfer, process, use and disclose your Data as well as the security practices that we apply in order to protect your Personal Data.  Additionally it contains information about third parties receiving your Data as well as your rights under local applicable data protection laws and the EU General Data Protection Regulation.

 

What we collect and how we obtain it

We collect and process your Personal Data directly from you, when you make a booking with us through our website, or when you contact us for example telephone communications, emails, letters or our online chat. Apart from that, we collect and process your Personal Data from third parties, when someone makes a booking on your behalf or when you make a booking through one of our service providers such as a tour operator.

The categories of Personal Data we collect include general identification and contact information such as name, address, telephone number, email, identity card number, passport number, birth date, sex, sexual orientation, credit card and payment information.

Due to the nature of our services we also collect certain categories of sensitive Personal Data. For example, when we receive information on our wedding, your sexual preferences are also disclosed to us.

Even if you do not make a booking when you visit our website we may collect certain information such as your IP address, the Web browser you are using and information regarding your device’s operating system, application version, language settings and latitude and longitude details. We may also collect information about your online activity such as content viewed, pages visited, and searches and/or booking facilitated or made.

We may also receive information about you when you use certain social media services.

 

Personal Data of other individuals

Please note that if you provide us with Personal Data of another person such as your partner’s or any person that is included or will be included in a booking, or if you are a third party such as a service provider using our website, it is your responsibility to obtain any legally-required consent for Personal Data processing in accordance with this Privacy Policy  and ensure that the people you have provided Personal Data about are aware that you’ve done so and are informed about the content of this Privacy Policy.

 

How we and why do we use your Personal Data

  • Account facilities: You may create a user account in our website.
  • Performance of a service: We may use your Personal Data to complete and administer your booking and forward your booking details to our service providers.
  • Providing customer support / communicating with you: We may use your Personal Data to communicate with you for administrative or operational reasons, for example to provide customer support, to respond or handle any queries or requests, sending you a questionnaire or asking you to provide a review regarding your experience with us or send you any other material regarding your booking or information we believe may be useful to you.
  • Marketing activities: We may send marketing related information in case you have indicated that you would like to receive such information, for example to notify you of our offers, new products and services. If you want to stop receiving marketing communications you can do so by clicking unsubscribe at the link included in each newsletter. 
  • Market research: We may sometimes ask you to take part in marker research, for example to seek your views on our products and services
  • Improving our products and services: We may use your Personal Data to improve your user experience while using our website and online platforms, to improve the content of our communications, and to improve our products and services.
  • Call monitoring: When you call our customer service team, this may be recorded for quality control and training purposes. Any call recordings will be handled in accordance with this Privacy Policy.
  • For fraud prevention and detection or any illegal or unwanted activities: for example, credit card fraud.
  • Legal purposes: In certain cases, we may need to use your Personal Data to handle and resolve legal disputes, to enforce the terms of use of our website, or to comply with lawful requests from law enforcement authorities.

 

 

Legal Justifications for processing your Personal Data

In order to lawfully process the Data described above we rely on one or more of the following justifications:

Performance of a contract: The use of your Personal Data is necessary for the performance of a contract, namely to complete your booking. If we do not process your Personal Data, then we will not be able to provide our services such as completing your booking or providing customer support.

Legitimate business purposes: We may use your information for our legitimate interests, such as to send you emails and newsletters, to improve and promote our products and services, to improve the content of our website and to prevent fraud.

Your Consent: In cases where you have provided your consent to the collection and processing of Personal Data we will use the legal basis of consent. You may withdraw your consent at any time by contacting us at: dpo@bookyourweddingday.com.

Our legal obligations: To comply with our legal obligations such as to handle and resolve legal disputes and comply with lawful requests from law enforcement agencies.

 

How we protect your Personal Data

We take appropriate legal, organizational, and technical measures to protect your Personal Data consistent with applicable data protection laws and the EU General Data Protection Regulation.  We use a variety of security technologies and procedures to help protect your Personal Data from unauthorised access and disclosure, loss, use, or alteration. When we use a third-party service provider, that provider will be carefully selected and required to use appropriate measures to protect the confidentiality and security of Personal Data.  

 

Sharing your Personal Data with third parties

We may share your Personal Data with any of the following third parties:

  • Our service providers, affiliates, contractors, business partners, agents such as tour operators, hotels, venues and individuals that perform weddings / marriages / civil partnerships, cloud storage companies, IT support providers, software providers, analytics and search engine providers that assist us in the improvement and optimisation of this website, and any other third-party vendors assisting us;
  • Public authorities such as Municipalities;
  • Professional advisors and auditors such as external legal advisors and accountants;
  • Courts, tribunals, arbitrators, or other judicial committees

 

How long do we keep your Personal Data

We keep your Personal Data for as long as it is required for the fulfillment of the purposes of processing. For example, we will keep your Personal Data for as long as your booking is pending completion. We determine the appropriate retention period by considering the volume, nature and sensitivity of the Personal Data, the protentional risk of harm from unauthorised use, loss or disclosure of your Personal Data, the purposes of processing and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

What are your rights

In certain cases you may have the right to:

  • request a copy of your Personal Data held by us;
  • request the correction and/or deletion of your Personal Data, or restrict or object to the processing of your Personal Data;
  • withdraw your consent to the processing of your Personal Data at any time, where processing is based on having your consent;
  • request to obtain and reuse your Personal Data in a format that is structured and commonly used. You may also request by us to transmit such data to other organisations;
  • complain to the Office of the Commissioner for Data Protection in cases where you believe that your data protection rights are being violated.

 

If you would like to exercise any of the above-mentioned rights, please inform as at  dpo@bookyourweddingday.com

 

Cookies

Our Website may use technology called "cookies." Regarding our use of cookies, please read our Cookie Policy.

  

Transfer of your Personal Data to a Third Country or to an International Organisation

We may transfer your Personal Data to countries not providing an adequate level of protection to Personal Data. Where appropriate, we will take steps to ensure that Personal Data transferred is subject to appropriate safeguards, such as entering into Data transfer agreements. In cases where we use Data transfer agreements or similar safeguards, we may be able to supply you with a copy or a specimen of such, if you contact us at dpo@bookyourweddingday.com

 

Links to other websites

Our website may from time to time provide links to or embed third party websites. This Privacy Policy does not apply to those websites.  If you choose to enter such a linked site, you agree that we are not responsible for the availability of such websites and do not review or endorse and shall not be liable, directly or indirectly, for:

  • how these websites treat your Personal Data
  • the content of such websites
  • the use that others make of these websites.

Please ensure you check the legal and privacy statements posted on each website you access before entering any Personal Data

 

Use of our Website by children

This Website is not intended or designed to attract or offer products or services to children. Should an individual under the age of 17 send us any Personal Data, we will delete or destroy such information as soon as reasonably possible.

 

Changes to this Privacy Policy

We may change, modify or update this Privacy Policy.  If the changes we make are material, we also may post a notice regarding the changes on our websites and related licensing agreements.  We encourage you to check this Privacy Policy to stay informed about how we are helping to protect the Personal Data we collect.  

 

Contact us

If you have any questions, comments and requests regarding this Privacy Policy please contact our Data Protection Officer at: dpo@bookyourweddingday.com